At Saltaire Security, we recognise and live up to our
responsibilities to our stakeholders and wider community and we
commit to conducting our business in an ethical and socially
responsible way.
Our first responsibility is to our customers. In providing
services to meet their needs everything we do must be of high
quality. We will create continuous improvement through a
comprehensive performance management framework. We will
endeavour constantly to deliver best value and will innovate
continuously to reduce our costs in order to maintain reasonable
and competitive prices. On a daily basis we will demonstrate
that we care passionately about service and will earn our
customers trust as people they can rely on to deliver
outstanding performance. In so doing we will support our
customers reputations and our own.
We are responsible to the men and women who deliver our service
and who we entrust with our business and our good name. Every
employee and sub contractor must be considered as an individual.
We must respect their rights, their diversity and their dignity
and recognise their merit. There must be equal opportunities for
employment and for development and advancement for those
qualified. We will encourage them through training and
recognition to exemplify excellence in their respective jobs.
They must feel free to make suggestions or complaints and report
suspected misconduct. They will work within an organisation that
is run by accountable leaders who are competent and fair. In
this way we will attract, retain and keep motivated the best
people in our sector. We have a responsibility to all our
stakeholders for the ethical and socially responsible conduct of
our business. We will comply fully with the spirit as well as
the letter of all relevant legal and regulatory requirements and
act as a good corporate citizen. Our policies and procedures
will conform to recognised best practice in corporate social
responsibility and governance and will conduct our business with
honesty, integrity and transparency.
We have a responsibility to safeguard the health and safety of
our employees, sub contractors, customers and premises where we
are employed. We believe accidents are preventable and we are
committed to achieving injury free workplaces and encouraging
and supporting our employees and sub contractors.
We are responsible to the communities in which we conduct our
business to behave as good citizens, to minimise any disruptive
effect of our or our customers operations, to support community
endeavours and good causes and to make a positive impact. We are
responsible to the wider community to minimise the environmental
impact of our business by reducing our consumption of resources
and the waste we produce. We will continuously find innovative
ways to help our customers to improve their own environmental
performance.
We have a responsibility to treat our suppliers and business
partners as we would wish to be treated as customers. Suppliers
must have the opportunity to make a fair profit within
competitive pricing and to be paid promptly according to
mutually agreed terms.
We also have a responsibility to ourselves, our stakeholders and
to maintain sound finances, return a fair profit and invest for
the future.
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